Accounts Receivable (A/R) Follow-Up is a crucial step in the revenue cycle. Our goal is to reduce outstanding balances, minimize claim aging, and ensure your practice receives timely and complete reimbursement from payers. Here’s how we do it:
Contact us nowWe at RCM Matter know how important it is for your healthcare practice to have reliable patient collection services. Your revenue cycle and your business's financial health can both be enhanced with our all-inclusive suite of services.
Our team handles appeal preparation, submission, and documentation for denied or low-paid claims.
We pursue follow-up beyond the primary payer when applicable, ensuring complete reimbursement for multi-covered patients.
We compare expected vs. actual reimbursement and appeal underpaid claims to recover the full contracted amount
We tailor our follow-up based on payer behavior and provider preferences to improve turnaround time.
Healthcare providers face pressure and challenges like long receivable cycles, causing delayed revenue, exhausted billing teams, and unstable cash flow. Outsourcing account receivable follow-up services to experienced providers, like RCM Matter, can reduce costs and improve revenue by streamlining the AR process and following up on outstanding claims.
We begin by conducting a comprehensive analysis of your aging reports. Accounts are segmented based on aging buckets, payer types, and claim amounts providing clarity on which accounts need urgent attention.
We dive deep into denial reasons, underpayments, and claim hold-ups. Our specialists identify bottlenecks such as coding errors, eligibility issues, or missing documentation—so we can resolve problems at the source.
Our team initiates consistent follow-ups with insurance companies via calls, portals, or emails. We escalate older or stalled claims and ensure prompt responses for quicker resolution.
We focus on recovering every dollar owed. Our specialists handle re-submissions, appeals, and secondary billing making sure nothing slips through the cracks.
We provide transparent reports that show resolution rates, payer performance, and outstanding A/R trends. You’ll always know what’s been collected, what’s pending, and where bottlenecks exist.
We don't just stop after follow-up we regularly review unresolved claims, update payer policies, and adjust our strategy to ensure ongoing improvement and faster collections.
Contact Denial Management today at (281)-864-0448 to get started. Let our experts handle your provider enrollment and re-credentialing tasks, so you stay compliant and get paid faster.